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What is Plei's cancelation policy?
What is Plei's cancelation policy?

What happens if a game gets cancelled or you can't come to one of our games?

Delfina Valdez avatar
Written by Delfina Valdez
Updated over a year ago

In the rare event that a game gets cancelled, we do not charge you. Don't worry, we only charge for games games that get confirmed ๐Ÿค

๐Ÿšจ But if a game does confirm and you need to cancel here is our cancelation policy which is very fair and ensures the Integrity of the games๐Ÿ‘‡

  • If you cancel with more than

    5 hours notice, you will receive a game credit or a refund (your choice)

  • If you cancel with less than

    5 hours notice, you will be charged and we will give you a game credit for a future game only if we are able to find a replacement for you

  • If you cancel with less than

    3 hours there is no refund or game credit..

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