If a game is canceled or you are removed from a game, you will automatically receive a refund—even if it’s within the usual no-refund window for player-initiated cancellations.
This applies to both:
Games canceled by Plei or due to low turnout
Situations where a player is removed from a game after being charged
Refund timing
Refunds are processed immediately on our end. However, it may take several business days for the refund to appear in your account, depending on your bank or payment provider.